Refer to our notice date on April 30th, 2019
No fee shall be charged towards customers for any cancellation and request made within ten (10) working days cooling off period. However, Enagic (Malaysia) Sdn Bhd reserve the rights to request for additional fees; ‘10% admin fee of the total amount charged (DCR only) and MYR150.00 for credit/debit card cancellation request’ for the request made after the ‘cooling off period’.
For further information. kindly drop an email to firstname.lastname@example.org
Kindly be informed that our Refund Policy has been revised as above.
Such amendments shall be incorporated in our Set of Policies; 3rd Edition effectively by today.